Jo Snowdon Stained Glass Privacy Policy
My contact details
Name: Joanna Snowdon
Address: 10 St Johns Square, Cinderford, GL14 3EX
Phone Number: 01594 822875 07495 424767
E-mail: jo@josnowdon.co.uk
The type of personal information I collect
I currently collect and process the following information:
- Names
- Email addresses
- Telephone numbers
How I get the personal information and why I have it
All the personal information I process is provided to me directly by you for one of the following reasons:
- Sales of classes via my website
- Email that confirms your booking
- Text messages about classes or commissions
- Messages via Facebook, Instagram or Twitter regarding classes or commissions
- Interactions on my Facebook, Twitter and Instagram pages via the means of comments.
I receive personal information indirectly, from the following sources in the following scenarios:
- Comments made on social media posts that have been shared by others.
I use the information that you have given me in order to:
- Reply to your Emails to confirm bookings and make you aware of any amendments to bookings. To communicate with you about work that you have commissioned.
- Send you direct messages to make you aware of any amendments to your bookings, or information regarding stained classes and commission work.
- Reply to your social media comments.
I will not share the following personal information with any other individuals without your consent:
- Telephone numbers
- Email addresses
- Text messages
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting Joanna Snowdon, St Johns Square, GL14 3EX
How I store your personal information
Your information is securely stored digitally on my email account. It is not recorded via a paper method e.g in a diary or address book.
I keep your email addresses and contact telephone numbers for 5 years. I will then dispose of your information by deleting old emails from my email account.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact me at Jo Snowdon Stained Glass, 10 St John’s Square, Cinderford, GL14 3EX.
Telephone number 01594 822875 07495 424767 if you wish to make a request.
How to complain
If you have any concerns about my use of your personal information, you can make a complaint to me at Jo Snowdon Stained Glass, Cinderford, GL14 3EX.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk